Can I personalize my item?
Do I need to register with eCRATER to buy from you?
I have other questions?
Will you ship internationally?
Do you charge sales tax?
Can I ship to a gift address?
When will my order ship?
What shipping options are there?
Is this site secure?


Can I personalize my item?
Most items we can & will try to include this option in the listing. Please let us know what you would like us to do.

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Do I need to register with eCRATER to buy from you?
No, membership is not required for you to make a purchase.

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I have other questions?
Please send us an email at [email protected]!

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Will you ship internationally?
Currently, shipping is limited to USA and Canada only.

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Do you charge sales tax?
No, we live in sales tax free Delaware. (saving YOU money too)

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Can I ship to a gift address?
We can only ship to the address provided to us by PayPal.

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When will my order ship?
We usually ship within 3 business days of receiving cleared payment. In the case of a personalized or custom order, please allow up to 7 business days. (If longer time is needed, we will send you an email). You will receive notification via email after your item(s) has been shipped.

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What shipping options are there?
We currently only ship via USPS. First Class or Priority mail is your options to choose when checking out. We will always include delivery confirmation #.

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Is this site secure?
Yes, this site supports Secure Socket Layer (SSL) encryption.

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